Questions, answered.
Everything people ask
Is this medical advice?
No. Dunu gives nutrition information and dietitian support, not medical diagnosis or treatment. Scores describe how a meal fits eating patterns linked to health; for medical decisions, talk to your doctor.
Who are the dietitians?
Qualified dietitians who review your meals and health readings inside Dunu. You choose to connect with one, and you can stop sharing at any time.
How accurate are the estimates?
Every number is an estimate from your photo, and every scan shows a confidence level (high, medium or low). You can correct a food's name or set how much you ate in a tap, and the totals update straight away.
What happens to my health readings?
Weight, blood pressure, blood sugar and water stay in your account. Only a dietitian you connect with can see them. You can export everything or delete your account whenever you like. We never sell your data.
Does it know Ghanaian food?
Yes. Dunu is trained to see the food you actually eat, from waakye and banku to pasta and salad bowls. If we miss something, you can type it in.
How accurate is a photo calorie count?
It's an estimate. Portion size is the hardest part to judge from a photo, so Dunu lets you set how much you ate, and the totals update straight away.
What do the scores measure?
How a meal fits eating patterns linked to health: things like protein, fibre, glycaemic load, sodium, sugar and how processed it is, weighted for your goal.
Which plan includes the Coach?
The Coach planner comes with Premium (GHS 100/month), Personal and Family.
How many people does Family cover?
You plus up to 5 family members. Family Plus (GHS 600/month) covers you plus up to 7.
Is the menu scanner free?
You can try it once on Free. It's unlimited on Premium (GHS 100/month).
Do the recipes use Ghanaian ingredients?
Yes. Kitchen starts with dishes from your country and works with what you list.
Who can see my readings?
Only you, and a dietitian you choose to connect with. We never sell your data.
How does yearly billing work?
You pay for 11 months and get 12, so one month is on us. It's billed once, up front.
What's the difference between Premium and Personal?
Premium is the full app: more scans a day and the Coach planner. Personal adds a qualified dietitian who builds your diet plan, prescribes exercise, meets you on video and messages you in the app.
Who does Family cover?
You plus up to 5 family members, each with their own personalised plan, all managed from your account.
What's the difference between Family and Family Plus?
Family Plus covers you plus up to 7 members (instead of 5), puts your household first in the dietitian queue, and includes a one-on-one video consultation for every member. You can upgrade from Family at any time.
How do I pay?
Checkout runs on Paystack. Pay with Mobile Money or a card; we never see your wallet or card details.
Will I be billed automatically?
If you pay by card, yes: we renew 1 day before your plan ends and email you 3 days before. Turn auto-renew off anytime in Settings. Mobile Money can't be charged automatically, so we remind you to renew instead. Either way you get a 2-day grace period.
I'm already on Personal. Will my price change?
No. Existing Personal subscribers keep the rate they signed up at until their plan renews.
What do I keep on Free?
1 meal scan a day with full health scores and trends, plus one free try of Kitchen recipes, Menu scanner and Read the Room.
What is a healthy BMI?
For most adults, 18.5 to 24.9. Below 18.5 is underweight, 25 to 29.9 is overweight and 30 or more is obese.
How many calories should I eat to lose weight?
Roughly 500 kcal a day below your maintenance number. We don't suggest going below about 1,200 kcal (women) or 1,500 kcal (men) without medical support.
How much protein do I need a day?
At least 0.8 g per kg of body weight. For weight loss or regular exercise, 1.2 to 1.6 g per kg is common; for building muscle, up to about 2 g per kg.
How much water should I drink a day?
Many adults need around 2 to 2.5 litres of fluids a day, and more in hot weather or when active. This calculator gives a personal estimate.
See what's on your plate.
Snap your next meal for a free nutrition estimate and scores tuned to your goal.