Terms of Service

Dunu is an informational nutrition tool. It uses artificial intelligence to estimate the nutrition of food from photos and text, tracks your meals and health metrics, and can connect you with a qualified dietitian for a personalised plan.

Dunu is not a medical device and does not provide medical diagnosis or treatment. Nutrition estimates are approximate and should not be relied on for clinical decisions. Always consult a licensed clinician before making health decisions, and in an emergency contact your local emergency services.

You are responsible for the information you provide and for activity on your account.

• You must be at least 16 years old, or have consent from a parent or guardian.
• You must give accurate account details (email, phone number, and username) and keep them up to date.
• Keep your password secure. You are responsible for keeping your login details private.
• Tell us promptly if you believe someone has accessed your account without permission.

To keep Dunu safe and reliable for everyone, you agree not to:

• Use the app for anything unlawful, harmful, or that infringes someone else's rights.
• Upload content you do not have the right to share, or that is offensive or misleading.
• Attempt to break, overload, reverse-engineer, or gain unauthorised access to the service.
• Rely on Dunu as a substitute for professional medical, dietary, or emergency care.

Where you subscribe to a dietitian plan, a qualified dietitian will prepare guidance based on the information you share. This guidance is general lifestyle advice and does not create a formal doctor–patient relationship. You remain responsible for discussing significant changes with your own healthcare provider, especially if you have a medical condition, are pregnant, or take medication.

• Paid plans are billed through our payment provider, Paystack, which accepts Mobile Money and cards. We never store your full payment details.
• Prices are shown before you pay and are charged in Ghana Cedis (GHS) unless stated otherwise.
• Card subscriptions renew automatically for the same period until you turn auto-renew off in Settings. We email you 3 days before a renewal charge. Mobile Money subscriptions do not renew automatically; we remind you before they end.
• You can turn off auto-renew at any time; access continues until the end of the paid period, plus a 2-day grace period.
• Except where the law requires otherwise, payments already made are non-refundable.

You keep ownership of the photos, meals, and health information you add. You grant Dunu a limited licence to process this content solely to provide the service to you — for example, to analyse a food photo or show your progress. We describe how we handle your data in our Privacy Policy.

We work hard to keep Dunu available and accurate, but we provide the service “as is” without warranties of any kind. We may update, suspend, or discontinue features at any time. To the fullest extent allowed by law, Dunu is not liable for indirect or consequential losses, or for decisions you make based on the app's estimates.

You may stop using Dunu and delete your account at any time from your settings. We may suspend or end access if these terms are broken or to protect the service and its users.

We may update these terms as the service evolves. If we make significant changes we will let you know in the app or by email. Continuing to use Dunu after an update means you accept the revised terms.

Questions about these terms? Email support@dieti.app.